Shipping Policy – Skinavelle

At Skinavelle we are committed to delivering your beauty essentials safely and as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times may vary depending on your location:

South Africa: 1–7 business days
International Orders: 7–20 business days

Please note that delivery times are estimates and may occasionally be affected by high-demand periods, public holidays or courier delays.

Order Tracking

Once your order has been shipped you’ll receive a tracking number via email so you can monitor your delivery.

Shipping Fee

We currently offer free shipping on all orders within South Africa.

Incorrect Address

Please ensure that your shipping address is correct before placing your order. Skinavelle is not responsible for delays or additional costs caused by incorrectly entered or incomplete shipping information.

Lost or Delayed Packages

If your package is delayed or appears to be lost in transit, please contact us at skinavellebusiness@gmail.com and we’ll do our best to assist you.

Contact Us

For any shipping-related questions, please contact our support team:

Email: skinavellebusiness@gmail.com
Email: nemakhavhanimushe@gmail.com