Shipping policy

At Skinavelle, we’re committed to delivering your beauty essentials safely and as quickly as possible. ✨

Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times may vary depending on your location:

• South Africa: 1–5 business days
• International Orders: 7–20 business days

Please note that delays may occasionally occur during high-demand periods or due to courier services.

Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email so you can monitor your delivery.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Skinavelle is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages

If your package is delayed or lost in transit, please contact us and we’ll do our best to assist you.

Contact Us

For any shipping-related questions, feel free to contact our support team at:
support@skinavelle.com